Support

Documentation

Saga has a comprehensive manual for the administrative interface which is available for anyone to read. If you want to know how something works then this is a great place to start.

It is currently available in Swedish, Finnish and Norweigan.

https://docs.openlibrarysolutions.com/saga/

Support system

If something isn't working or you need help you can create a ticket in our support system.

We utilize JIRA Service Desk as our support platform which is available to all customers via their service desk portal.

https://openlibrarysolutions.atlassian.net/servicedesk/

Critical problems

While we have comprehensive monitoring of all sites hosted with us there might still be times when something isn't working as it should.

For those cases our support can be reached at +46 90-780 84 00.